Contact Us & Customer Feedback

Contact Us & Customer Feedback

W.D. Rose & Joseph Allison Funerals are available across Victoria together with Giannarelli Funerals and Werribee Funerals.

Send us an email by selecting from the links below and filling out the form.

Complaints Handling

When you contact us with a complaint, you will receive a Complaint Reference Number. Please keep this number somewhere safe in case you need to contact us again so we can access a detailed record of your complaint and be ready to assist you further. 

We treat every complaint seriously and we endeavour to resolve your issue straight away. If your complaint cannot be resolved by your first point of contact, it will be escalated immediately. We will endeavour to resolve your complaint within 10 business days. As we work to resolve your complaint, we may contact you if we require more information. For more information about our complaints handling process, please read our Complaints Handling Policy here.

You can also reach W.D. Rose & Joseph Allison Funerals on the individual funeral home's phone numbers via our Locations section, or contact our main office on (03) 9250 1234.

Other questions & Arranging a funeral now

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